Hook and Loop Information

As a customer service oriented company, we strive to offer the best choices for our Hook and Loop customers. Many companies depend on Hook and Loop straps to be powerful, strong, and adaptable for many unique projects. That’s why we are proud to offer customizable embroidery to our services, so our patrons will be able to add some personality to their products. We are currently setting up our brand new machines and will be ready to customize your project with embroidery within a very short time.

In June of 2018, the US Supreme Court ruled in South Dakota v. Wayfair that states can mandate businesses to collect and remit sales tax on transactions within that state, regardless of whether the business has a physical presence in that state. Since that decision, states have been working to set nexuses (thresholds based on sales and/or transactions) at which point businesses will be required to collect tax on the state's behalf.

It’s important to highlight our customer service here at HookandLoop.com. Every weekday from 8am to 5pm we have staff available by phone at (800) 940-6934. We’re the fastest to respond and can help you find your products, help you determine what product is best, and help you design your strap. We have so much information readily available to share with you should you need it. Here are just a few ways we make things easier for you.

Every day we take phone calls and answer emails from customers trying to find the right product for their application. Sometimes we suggest sending samples to the customer in order to test out the products we have available and to see which one works the best for them.