Volume Discounts

At HookandLoop.com we offer many customer incentives. Such as our hook and loop volume discounts on our 25 yard rolls of Sew On, Peel & Stick, and Specialty Hook and Loop products. When you add the product to your shopping cart, the discount is automatically applied. You can see your Grand Total, including your discount, at checkout.

The Volume Discounts are:

  • 300-475 Yards of Hook or Loop: 10% off each line item with at least 300 yards.
  • 500-975 Yards of Hook or Loop: 20% off each line item with at least 500 yards.
  • 1,000+ Yards of Hook or Loop: 25% off each line item with at least 1,000 yards.

We also offer volume discounts on rolls of Coins.

The Volume Discounts on Rolls of Coins are:

  • 12-19 Rolls of Hook or Loop: 10% off each line item with at least 12 rolls.
  • 20-39 Rolls of Hook or Loop: 20% off each line item with at least 20 rolls.
  • 40+ Rolls of Hook or Loop: 25% off each line item with at least 40 rolls.

Wide Loop Customer Incentives and Discounts:

  • 25 yards - 5% off per yard
  • 50 yards - 15% off per yard

For all other applicable discounts, including Cable Ties and Straps, please call us to place your order @ 800-940-6934.

Returns Policy

All return requests must be pre-approved by our customer service team. Please call 800-940-6934 or email: info@hookandloop.com to start a return. All returns require an RMA number.

You may return most new, unopened items within 30 days of delivery for a merchandise refund, less a 15% restocking fee. Please note that the original shipping charges are non-refundable, and the customer is responsible for return shipping back to HookandLoop.com.

HookandLoop.com will pay the return shipping costs only if the return is a result of a shipping error on our end, or if you received a defective item or wrong item. We will then issue you an RMA along with a return label to ship the order back to us.

Specialty products, wide loop, cut orders and straps may not be eligible for our return policy.

For any lost packages, please allow for 8 or more days for delivery. If the package has not been delivered after 8 or more days, please contact our Customer Service to begin a claim and initiate a reshipment or refund.

School PO's Welcome

At HookandLoop.com, we accept Purchase Orders from all Elementary, Middle and High Schools within the United States. All we require is a Purchase Order on school letterhead either faxed to 904-721-6761 or emailed to info@hookandloop.com. Once we have processed the order, each school is approved on a 30 day term for payment.

One of the most popular items for schools is the Hook side.  The Hook side attaches to the carpet and is used to cover cords or assign spots for students for circle time.

For any further questions about our hook and loop customer incentives, feel free to contact us at 800-940-6934.

*Free Shipping Terms

Free shipping on internet orders does not apply to oversized packaging including our DuraGrip® Brand and VELCRO® Brand wide loop products. Does not apply to Pallet shipments or Express orders. Offer is only valid on orders shipping within the continental US on eligible products and orders.