Our Customer Experience at HookandLoop.com
We believe in offering a perfect customer shopping experience, starting with educating our customers, and ending in a fast, affordable product that is exactly suited for your application.
★★★★★
"The straps look and work great. We are very pleased. Thank you for doing what you said you would do, when you said you would do it. Rare these days..."
★★★★★
"...I just want to thank you for the prompt attention regarding my request. And the price? Couldn't have asked for a better 'bargain'...SUPER< SUPER customer service...buy your hook and loop from here! Super fast shipping and great product at a great price!"
★★★★★
"Thanks for the super speedy service."
★★★★★
"...your company is wonderful in the way that you have answered all my questions so promptly."
★★★★★
"...you and your staff have exceeded my expectations in service...a real pleasure doing business with you."
★★★★★
"I am absolutely astounded by this customer service! Thank you so much!"
★★★★★
"Great product, and very fast delivery!"
★★★★★
"LIGHTNING FAST shipping. I ordered it yesterday and received it today. I buy online allllll the time and have never once had anything ship and deliver this fast! And super speedy communication too. Thanks so much!"
★★★★★
"I so LOVE my order… The Logo looks good the folded back end works great I just thank you so much.. I will keep in touch and hopefully order many more."
★★★★★
"I just want to tell you how amazing your customer service and products are. You guys run an outstanding company and I'm so happy to support a Florida business. Despite all the weather and destruction you guys still do it. Thank you for being you."
★★★★★
"....Keep being awesome :)"
★★★★★
"Thank you for sending! You are the epitome of efficiency!"
★★★★★
"I really appreciate your quick and clear responses!"
★★★★★
"Thank you for reaching out to me. Customer service like this says a lot about your company. I look forward to receiving my order."
★★★★★
"I just received my order and I am very impressed with the quality of this product, the price, and the shipping. I will certainly purchase from your company again for all my H&L manufacturing needs."
★★★★★
"Thanks for your quick response! You have definitely won me over, not only on your pricing, but the free cutting and mating!"
★★★★★
"The workshop I was hosting was a MASSIVE success and was totally differentiated by the hookandloop experience. I appreciate how you were willing to make changes to my order and make sure that I got exactly what was needed, and in the nic of time."
★★★★★
"I just wanted to let you know that I appreciate the ease of ordering with your company. I can search my past orders online, and when I call your customer service number, they are ALWAYS nice, helpful and knowledgeable. I have made my orders quickly, and all my information is easily accessed by your customer service representatives. Thank you for making my day easier... I wish every company I ordered from was as quick and efficient as you guys are!"
★★★★★
"Hello Tracey, We received the custom die cut velcro parts last week and they look and work great. Thanks again for your excellent work and quick turnaround. Have a good day!"
★★★★★
"Thank you for the samples. Their effectiveness in repairing my orthotic leg brace has alleviated a great deal of frustration."